Return & Refund Policy
-
Thanks for shopping at www.elviraa.com
-
We want every customer to be completely satisfied by the product, in case you’re not, we’re here to help.
Returns
Elviraa has a 7 working-day return policy for almost all products starting from the day the product has been delivered… For a smooth return experience, please ensure that
-
Product is sent back with its original packaging along with proof of purchase.
-
Original tags and barcodes are not removed from the product
-
Product is not stained or damaged.
-
Product is not used.
-
Free products or accessories along with the original product are not missing
-
Return items received will be checked by the quality assurance team. Failing to meet any expectations, the product will be not accepted and will be returned back to you at your expense. No amount will be reimbursed in this case
Credit Voucher
- In case of successful returns, we will credit all items purchased from our website with a VOUCHER within 14 days from day of delivery. The entire amount of the returned product will be credited on the coupon code.
How to use an Elviraa credit voucher
- Elviraa voucher can be applied on our website at the checkout page.
- On the checkout page, you have to apply the voucher code in the ‘COUPON’ section and click on ‘APPLY’
- The amount will automatically be reflected and will be deducted from the payable amount.
- The validity of the credit voucher is 3 months.
- The Credit Voucher does not include the shipping fee paid during placing the order.
- For any issues in using the credit voucher code, you can contact our customer service team via call or WhatsApp on +91 9284413364, alternatively can send an email to elviraabypranaliaoswal@gmail.com
Cancellation Policy
- Any orders purchased online can be cancelled within 24 hours of placing the order. All cancellations will be provided with a Credit Voucher.
